Xfinity refund

This site does belong to us, and is not a scam. This site would be used to check the status of refunds/gift cards for example. This post was marked as closed. Should you experience further issues, please create a new post . I got one of these today for a one-cent refund. Card claims to have a $3.50 monthly fee.

If the card does allow for refunds, it can take 2-4 weeks to see the refund credited back onto a gift card (usually a lot sooner though). I would call the 800 number on the gift card and inquire to get a better accuracy of what to expect. If they state that a refund cannot be provided to the card, I would then reach out to Amazon or that vendor ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the windowFeb 28, 2024 · Refund for unused services and equipment. After being a loyal XFinity its customer for 15+ years I have cancelled my services. I went to a store in person. The customer service was lackluster. Now I see that XFinity is pending a full months charge on my account. If I only used 5 days of internet I feel strongly that XFinity should only charge ... Learn how to get a refund from Xfinity after you disconnect your service and return your equipment. Find out the steps to claim a refund online, the terms of the prepaid cards, and the timeline for the process.I requested a refund for being overcharged for Wi-Fi for a month and a half before my service was cancelled. I was supposed to receive a $114 refund but after having chatting with multiple different Xfinity agents who told me my refund would be coming in 2 weeks and then 20 business days and then another 4 … Return to the Device Management Center. Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...

Choose a reason for return and press Continue. Select a return option, follow the listed instructions and press Confirm . If you’ve selected UPS Prepaid Shipping: Return to the Device Management Center. Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package.I would be glad to check and see what's going on with the refund. Please send a direct message, using the following instructions, so we can check the account: (Full credit to @BruceW for this excellent explanation and @Again for the picture!) "Search for Xfinity Support" won't work. To send a "Direct Messaging" message to Xfinity Support:Jan 16, 2020 · 63. Comcast has agreed to issue refunds to 15,600 customers and cancel the debts of another 16,000 people to settle allegations that the cable company lied to customers in order to hide the true ... Refund. Xfinity charged me twice in one week, I requested a refund and on the day 1/15 of me requesting the refund I was told a ticket would be created and I’d receive it in 3-5 business days. On the 5th business day I called after not receiving the refund, a rep told me they would create a ticket for my refund and I …Apr 1, 2023 · When an Xfinity account is disconnected and a credit balance is present, we will attempt to refund this money to the last card used to make a payment on the account. If a card was not used, or if we are unable to return the funds to the last card used, a refund check will be generated within 4-6 weeks and sent to the address that the last ... Learn how to cancel your Xfinity service and request a refund via phone, chat, online form or in person. Find out the options for pausing the service temporarily …If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...

@user_952beb Hello! Thanks for reaching out to us through our Xfinity Forums support platform on Communities! We take your internet security very seriously and always want to help investigate any instances of phishing or scam emails that you may receive via your Comcast email.The Xfinity Customer Commitment. We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Pro Protection, and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices. We deliver service on your terms, including 24/7 support, easy self …iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y...If you’re getting a refund, the clock starts ticking after you file your taxes. Of course, you want your money as soon as possible. The Internal Revenue Service provides informatio...You can send us a Direct Message with the following steps: To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Chat with Xfinity Assistant. Support Site Language: English. Español. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.

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If you have ordered a Pay Per View event through your TV Box, follow these steps to cancel the event via your TV Box: Find the event you ordered through the guide and press OK/Select on your remote. Using the remote, scroll to the right and select Buy. Scroll down to Don't Order and press OK/Select. This will cancel your order and you will ...On an Xfinity forum, a customer using the handle User_19cfc5 said the call showed up on Caller ID as Xfinity, making it seem legitimate. “I have lost $540. due to this scam,” the customer ...XfinityDena. @user_24787a Normally any credit balances are applied to your next month's bill. If you would like your balance refunded, you would need to chat with an agent. Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Please send me a Direct …To send a direct message: Click "Sign In" if necessary. • Click the "Direct Message" icon in the upper right. • Click the "New message" (pencil and paper) icon just to the right of Conversations. • Type "Xfinity Support" in the "To:" line not the Employee's name. • Type your message in the text area near the bottom of the window.I have been thru the same experience 12-05-2020 and again on 12-07-2020. The 2nd time they accessed my computer thru the comcast interface and used Comcast logos and identifying itself as Comcast Billing Center. When I told them if there were any refund and monetary issues they should send me a letter detailing the issues.

On the 2nd the money was taken from me. I have called and I was I will get my refund after it posted after May... I was told on April 18th that my bill was going to be credited for the full 171.00. On the 2nd the money was taken from me. ... • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop …Apr 20, 2023 · Now experiencing the second complete service outage (TV & Internet) in my area within this month (UT 84074). This is unacceptable service in my view. It is difficult at best to find the method of requesting refund for outages; I sincerely hope this is the correct method. Thank you. Xfinity Assistant Refunds on disconnected Xfinity accounts can take four to six weeks to process. To check the balance of a prepaid card refund, visit xfinityrefunds.com or call 888-472-0211 to reach Xfinity Refund Support. I also pulled the following FaQ's from our internal documentation on refund support:If the card does allow for refunds, it can take 2-4 weeks to see the refund credited back onto a gift card (usually a lot sooner though). I would call the 800 number on the gift card and inquire to get a better accuracy of what to expect. If they state that a refund cannot be provided to the card, I would then reach out to Amazon or that vendor ...However, I was shocked to see a $100 charge on my bill, as a) I was never told there would be a charge and b) Xfinity (apparently poorly) had installed the wires and connections when I moved in a year prior. So, I would like a refund. Thank you!Xfinity Comcast offers a wide range of services, from cable TV and internet to home phone and home security. With so many options, it can be difficult to know where to start when l...Learn how to get a refund from Xfinity after you disconnect your service and return your equipment. Find out the steps to claim a refund online, the terms of the prepaid cards, and the timeline for the process.Refund. U. user_e74448. Visitor ... Hey there @user_e74448 thanks for being part of our XFINITY Mobile family. I'm certainly sorry to hear about the trouble you've experienced surrounding your bill and the charges after services were disconnected. We would love to help, however, we do not have the ability to review account specifics over … Chat with Xfinity Assistant. Support Site Language: English. Español. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Aug 2, 2023 · Normally where there is a remaining credit balance after the disconnection of services, the refund would go back to the last payment card on file. If there were any issues with the refund going back to the last payment card onfile, we would then mail you a refund check. Make sense? Even am in the same boat. Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the …

In 2020 I was charged $5 each box (x3 boxes) for $15.00. In 2021 the price increased to $7.50 per box, (x3 boxes) for $22.50 per month charged for 12 months now beginning in Jan 2022, the boxes again went up to $8.50 x3 for $25.5 per month for the last 5 months. I need this resolved.

On an Xfinity forum, a customer using the handle User_19cfc5 said the call showed up on Caller ID as Xfinity, making it seem legitimate. “I have lost $540. due to this scam,” the customer ...However, I was shocked to see a $100 charge on my bill, as a) I was never told there would be a charge and b) Xfinity (apparently poorly) had installed the wires and connections when I moved in a year prior. So, I would like a refund. Thank you!Need instructions on how to request a refund. Hey there, @user_d3b08d.I hope you and your family stayed safe during the storm. We'd be happy to help with getting a credit applied for the time you have gone without service.Refund. I found out October 31 I have been overcharged 2 1/2 years for 2 extra boxes I do not have. I have also spoken to several people and not resolution with spending over 12 hours on the phone. I do not appreciate the constant runaround and clear rejection of a issue that was not my problem. ... I have got …Has this ever happened to you? You’ve booked a flight well in advance, only to reach the airport to discover that the airline has changed, delayed, or canceled the flight altogethe...My Xfinity Internet service was terminated in Aug 2023, leaving one month fee (around $127) prepaid to Xfinity which the refund team promised will be refunded. But it has been more than 2 months since then, I have not seen any refunds. Last month I got refund for $7.74 and support team promised that was just a small portion, they knew …Apr 4, 2023 · Customers share their dissatisfaction with Xfinity's refund options, which are limited to virtual, physical, or debit cards. They prefer to get their money back to the original payment method or a check, but face difficulties and fees with the cards. Under the FTC Guidelines the refund is $499.99 follows the refund id [Edited: "Personal Information"] Peter told me the ONLY way to receive the refund was to log into my bank account and click on "yes" next to the $499.99 posted on my account. I told him my bank did not offer yes/no options when a refund is posted to my account.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

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To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there! I need the lies to stop when being told about a refund I requested for a monthly charge when I returned the …If the bill generated after the change was made on the account then the statement won't reflect that. The easiest way to check would be at the top of the bill, there should be the "Billing Date", which is when the bill generated. Since we bill a month in advance for services (you'll see the dates the bill is for listed nearby, as "Service From ...Entered an incorrect outage date, or. Already received the maximum amount of credit of $100 in the past 60 days. I hope this helps clear up your concerns on credit for service interruptions, and how you can easily request a credit when your service is interrupted.When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...Dec 12, 2023 · If it's not possible to issue a refund to the last payment method on file, there are two possible options based on the verified email address. If you have a verified email on the account, you will be sent an email within 15 days for you to be able to process a via prepaid card, and if you don't have one you will be shipped a prepaid card ... We look forward to hearing from you. • Click the "Direct Message" icon (upper right corner of this page) • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window. • Press Enter to send your message. I am an Official …Nov 10, 2021 · XfinityVianney. Got it. If the refund to the last card on file fails or if the card is no longer on file, a paper check will be sent in the account owner’s name to the bill-to address that was provided was the service was disconnected. The mailed refund checks can then take up to six weeks to arrive from when they were generated. First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate.Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream... ….

Jan 3, 2024 · This is why I don't want service with Xfinity anymore everything that is supposed to be an easy process for the customers turns into this i have spoke to many others that have dealt with this frustrating customer service or lack there of. I would like to receive my refund and to never think about service here again. If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow …If you’re planning a trip and looking for affordable flights, eDreams is one of the online travel agencies that you might consider. However, it’s always wise to understand the canc...Call Xfinity customer service at 1-800-Xfinity or (800) 934-6489) EST to pay your bill by phone. Visit www.xfinity.com to make an Xfinity bill payment online. Download the Xfinity My Account app to make an Xfinity bill payment via mobile. Visit an Xfinity location using the Xfinity store locator to pay your Xfinity bill in person.If the total balance due on your account was more than the combined payments, or if the account still has a balance after both payments have posted, we are not able to issue a refund on either payment, unfortunately. This can also happen if a new bill is issued before the refund request goes through, leaving a balance on the account.This is why I don't want service with Xfinity anymore everything that is supposed to be an easy process for the customers turns into this i have spoke to many others that have dealt with this frustrating customer service or lack there of. I would like to receive my refund and to never think about service here again.Entered an incorrect outage date, or. Already received the maximum amount of credit of $100 in the past 60 days. I hope this helps clear up your concerns on credit for service interruptions, and how you can easily request a credit when your service is interrupted.Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us …Nov 24, 2023 · I been provided a reference number first they promised me a refund that will be provided to my account witch they lied to me about I added funds for Xfinity mobile to get the Black Friday deal now they are telling me I have to wait and they don’t send checks and my payment has been on hold makes no sense customer care is not caring about ... Xfinity refund, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]